Returns & Exchanges
Due to the perishable nature of our beverages and food items, we prioritize food safety and only accept returns for damaged or incorrect shipments within 14 days of delivery. We are committed to ensuring your Aperol experience is perfect and will provide full refunds or replacements for any quality-related concerns.
Inspect Your Order
Upon arrival, please check your Aperol bottles and Spritz kits for any signs of leakage or breakage that may have occurred during transit.
Contact Support
If your order is damaged or incorrect, email our support team with your order number and clear photographic evidence of the issue.
Receive Authorization
Our team will review your request within 48 hours and provide a return authorization code or confirm your eligibility for a direct replacement.
Refund Processing
Once your claim is approved, we will issue a full refund to your original payment method or dispatch a fresh shipment at no additional cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing